all appointments are booked using our booking site. existing clients receive text message updates with calendar information.

new clients can use the waitlist option on our booking site to be alerted upon openings/cancellations.

please review our facial menu page with complete service recommendations based on your skin concerns.

The custom facial is for all new clients. advanced services such as chemical peels and microneedling will not be performed on new clients.

clients who have not been serviced by essence in 6+ months are considered new clients.

step 1: review the calendar

step 2: contact us with your name and the available date you would like your session moved to

email info@lineagestudionyc.com

text (914) 310-2396

*if you do not see any openings, your appointment will be put on hold and saved for the next month. do not book a new session. your credited appointment on your account does not expire

Cancellations require 24 hour notice.

contact us via email or text. CANCELLATIONS WITHIN 24 HOURS WILL LOSE YOUR NONREFUNDABLE DEPOSIT OF $100. this is not a reschedule and will remove your booking from our system permanently.

you can tip for your service during checkout using our booking system or in cash.

our customer service team is available tues-sat 9am-6pm

Choose from 3, 6, 12, 18, or 24 month payment plans with some qualifying for 0% APR options. All you need is your state ID and mobile phone number to get started. After approval, manage payment options and stay in control with 24/7 access to Cherry’s self-serve client portal.

once approved:

step 1: read the booking calendar

step 2: contact us via text or email with the available time slot and the service you would like to book so we can add it to the calendar for you

click here to apply

all advanced services over $200 can be used with your cherry payments approval

we do not offer refunds on services or products.

our flagship location in charlotte, nc is located in a shopping center on the second level at phenix salon suites southpark. there is an elevator at this location.

upon entering the building, the studio is to the right, then left. the studio is on the left hand side of the hallway and the door reads lineage studio.

our harlem location is located in phenix salon suites on adam clayton powell jr blvd. (7th avenue).

upon entering the building, the studio is to the left. it is located on the left side of the hallway

our harlem location offers street parking only. we recommend arriving well before your session to secure a parking space.

our charlotte flagship location has parking as it is located in a shopping center. the parking lot can be a bit crowded on weekends

we advise all clients to refrain from exfoliating or using any topical prescription products 1 week out from their appointment.

to have a successful session, we recommend not wearing any clothing, accessories or hairstyles that may interfere with the service. for example, bangs, turtlenecks, large earrings, etc.

we advise all clients to exfoliate the skin the day before their wax. this diminishes the chance of ingrown hairs and makes for a smoother wax. if the hair is longer than a grain of rice, we recommend trimming it to that length. if the hair is shorter than a grain of rice, the esthetician will not be able to perform the service.

you are able to shop during your session or online only. we no longer offer order pick up

to cancel or edit an online order, please contact us at AraxEssence@gmail.com

we cannot accept any opened or used items. all returned items must be in original, sealed packaging within 2 weeks (14 days) of purchase.